The Four Dimensions of Successful Leadership
Henry Beeland
Leadership has become one of those terms that takes on various meanings. To one it means the ability to motivate people, to another it represents the ability to have profound insight and vision for an organization, and to still another it means that a person is capable of organizing efforts of a team for consistent results. None of these meanings is wrong. They are, in fact, exactly right – all of them. Leadership is not an action, a skill, or merely a position; it is much more visceral than that. Leadership, at its core, is a way of thinking, a way of responding, a way of believing, and a way of being.
True leadership cannot be defined in a simple form or a one-dimensional narrow view. Leadership, when practiced fully, is four-dimensional. That is, it encompasses several areas of a person’s life, their thought patterns, and their influence with others. When someone raises to the level of a four-dimensional leader they no longer view leadership as a function of any particular area of their life – such as work. They, instead, see leadership as an extension of who they are. They seek opportunities to lead others in all areas of their life – home, social, professional, and personal. In doing so, the four-dimensional leader develops a keen sense of service to others, an astute sense of personal responsibility, and a drive for greater discipline and vision in his or her life.
Leadership for this person becomes the “what” that they do. Their job, for example, is no longer defined by the function of their position, but by the end result of their influence as a leader in the organization. By assuming this philosophical stance, the leader accepts certain obligations and commitments within his or her group. This is the essence of Four-Dimensional Leadership – leaders practicing with consistency obligatory service and fulfilling commitments within their groups, their teams and their organization. They practice engaging, successful leadership in each of the four dimensions –people, places, processes, and performance as regularly as they practice the routine tasks their job position requires. Their leadership actions become habitual until they move to the ultimate display of leadership - that is they walk the walk and begin to lead with fifth dimension purpose.
Four-dimensional leadership creates an evolving leadership process. Often, we think of leadership as some goal or objective that we have reached. The best leaders, however, understand that leadership, for both the leader and the team, is constantly evolving. It is a learning processing scattered with feeling, doing, thinking, and seeing – and the dynamics of these characteristics are always changing and evolving. Thus, true leadership – four-dimensional leadership – could never be a destination that one reaches. It is merely a journey one pursues.
The Four Dimensions
The concept of Four-Dimensional Leadership creates an on-going connection between organizational leaders, the people within the organization, and the people or partners supporting the organization. We often think of tasks and procedures as functional roles within the organizational structure, and then assign these roles to the people responsible for carrying out performance. Four-Dimensional Leadership creates a service-based mentality for leadership. The leader’s role in this model is to assist an organization’s people and partners in understanding the philosophy of the company, its vision for the future, and the mutual efforts and attitudes needed to create, sustain, and transfer this philosophy to others.
The model could also be referred to as Connected Leadership since the leader accesses all areas of the philosophy – people, places, processes, and performance from a central viewpoint that creates greater visibility and participation.
In this paradigm the leader consistently demonstrates a core understanding of the relationship between the leadership mentality, corporate philosophy, individual and group participation and the expected outcomes of the initiative.
To accomplish this, the leader will consistently engage the team from four views: Growth, Order, Strategy, and Vision.
PEOPLE - Growing People and Partners
The primary function of any leader is to grow other leaders in the organization. Individual and group growth is equally important.
To do this, leaders have a core need to understand two primary avenues of personal growth among team members: Motivation and Empowerment.
Motivation is the underlying current that causes individuals, groups, and organizations to develop a consistent desire to move proactively to change. It is not, in and of itself, a simple method of rewarding individuals with financial gains or material wealth. Instead it is the development of attitudinal stances that create a philosophical shift causing individuals to care about each other’s successes in regards to the team’s goals. The leader is the catalyst for this transformation.
Empowerment involves developing among the team three elements of engaging progress: Attitude, Aptitude, and Available Resources. In this way, people are empowered to follow strategic plans and methods for consistent performance and processes, while constantly “thinking” about what they are “doing”.
PLACES - Creating Organization and Flow
It is estimated that the average employee wastes 30 – 40% of their “productivity time” because work areas, meeting facilities, meeting agendas, virtual work areas, and workplace flow is disorganized, chaotic, or ill-planned. As Four-Dimensional Leaders our goal is to create a highly visual workplace where anomalies are immediately recognized. Tools, materials, and equipment are easily accessible and are close to the task for which they are needed. Greater ergonomics is created by arranging work cells to eliminate or greatly decrease unnecessary bending, reaching, or stooping. Wasted motion is also eliminated as team members are not constantly “looking” for the resources they need to accomplish their goals or objectives.
When we meet, we focus on real information for real decisions. We avoid the three evils of meetings and develop more productive time with our teams that lead to greater solutions for our problems. The flow of work has a greater efficiency to it, so that our actual “productivity time” increases.
By practicing this dimension, leaders are more capable of creating improved morale, increased safety awareness, higher performance standards with fewer quality defects, and sustained improvements that lead to greater job satisfaction and team pride.
PROCESSES - Process Improvement Strategies
Many leaders seek to give their teams the answers to their problems, the changes to their methods, or the improvements to their processes. The Four-Dimensional Leader works with the people involved in the process to create methodology improvements by empowering individuals to develop creative solutions to problems as soon as they are made visible.
Since many teams have operated in the dependent mode with their leadership, a cultural shift is sometimes needed. To accomplish this, Leaders encourage creative and innovative thinking, as well as active participation on all levels, throughout the organization.
We might use tools, concepts, and most importantly proactive change philosophy to encourage total team participation in the improvement of processes and reduction of waste. At its core, it is solution-based thinking that drives greater efficiencies in our processes producing increased productivity and higher performance standards.
The leadership role in this model is to guide the team through problem solving for solutions instead of merely providing answers. By doing this, leaders are more capable of developing the fourth goal of Four-Dimensional Leadership: improved and sustainable quality performance.
PERFORMANCE - Vision for Performance
Once leaders have motivated and empowered the people to action, our work areas and meeting areas are organized for increase productivity and more efficient flow, and teams begin to actively improve processes through creative and innovative involvement, the final goal of Four-Dimensional Leadership is to create the vision of the future performance desired.
People will need a clear path to the target that is set. The leadership goal is to create that path, and then guide the team to complete the goal.
This is accomplished by understanding our metrics for improvement from three aspects: historical, current, and future goals. The leader’s role is to coach and mentor his/her team so that metrics match our vision, and process improvements match our metrics.
From this, we can then establish Baselines, Benchmarks, and Best Practices. In this way, we can, through the accumulation of data, consistent measurements, and ongoing review and analysis, determine that we have established standardization of our processes so that duplication of effort is consistently achieved.
PURPOSE – The Fifth Dimension
People, places, processes and performance – four words taken independently that represent high characteristic obligations within any organization; when combined as a competent leadership philosophy, these words create sustainable successful organizations driven by dynamic people who thrive regardless of the situation, the economy, obstacles, or changes.
Nothing will assist a company more during these uncertain times than developing people in their organizations who lead with purpose. Simply put we need…
…Leaders who understand the value of motivating and empowering their people for greater growth.
…Leaders who recognize the need for increased organization and more efficient flow in all of our work places.
…Leaders constantly striving to develop creative and innovative teams using solution-based thinking to continuously improve our processes.
…Leaders with a concrete vision of high quality performance with definable metrics enabling us to create and meet our benchmarks, baselines, and best practices.
Four-Dimensional Leadership provides our leaders a well-rounded way to understand, practice, and sustain all of these areas to ensure we are always leading with purpose.
Henry Beeland is Founder and CEO of Evergreen Team Concepts and author of Four-Dimensional Leadership Corporate Training Program.
For more information on Four-Dimensional Leadership Corporate Training Program and the many customized programs deliverable to your team, contact:
Evergreen Team Concepts
3600 Meridian Street
Bellingham, WA 98225
Phone - (360) 647-6922
Email - info@etcwa.com
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